We want every family to feel confident shopping with Xchange Sports.
Your Triple 8 Little Tricky Helmet is supported by our applicable helmet warranty and 30-Day Love Your Ride Guarantee. If something isn’t right, our Australian team is here to make the process as straightforward as possible.
Kids & Adult Helmet Warranty
1-Year Warranty against manufacturing defects when purchased from Xchange Sports.
This warranty covers manufacturing faults and does not cover normal wear, misuse or damage resulting from an accident or impact.
30-Day Love Your Ride Guarantee
We want you and your child to be happy with your purchase.
If you’re not completely satisfied, contact us within 30 days of delivery and we’ll work with you to find the best solution.
Many helmet sizing and fitting concerns can often be resolved quickly with a little expert guidance, so we recommend contacting us before arranging a return or exchange.
Need to Make a Warranty Claim?
Email support@staging.xchangesports.com.au and include:
- Your order number or proof of purchase
- A brief description of the issue
- Clear photos showing the helmet and issue
- Your full shipping address
- Daytime contact number
- Email address
- Production date or batch number, if applicable
Our team will review your claim and contact you as quickly as possible with the next steps.
Returns & Exchanges
If you would like to return or exchange your helmet, please contact us before sending it back.
Once your request has been reviewed, we’ll provide a Return Authorisation Number and return instructions.
Change-of-Mind & Size Exchanges
For approved change-of-mind returns or size exchanges, return shipping costs are the responsibility of the customer.
Where the helmet supplied matches your order and product description, selecting the incorrect size is treated as a change-of-mind return or exchange, rather than a shipping or fulfilment error.
Before Removing Tags or Using Your Helmet
If you think you may need to return or exchange the helmet for change-of-mind or sizing reasons, please keep it:
- Unused
- With all original tags attached
- With all fit pads and accessories included
- In its original packaging
We recommend checking the fit carefully before your child uses the helmet outdoors.
If We Send the Wrong Item
If Xchange Sports makes an error with your order — such as sending the wrong helmet, colour or size — we’ll provide a pre-paid return label at no cost to you and arrange the appropriate solution.
Helmet Safety After an Impact
If a helmet has suffered a significant impact, it should be replaced even if there is no obvious visible damage.
Do not continue using a helmet that has been involved in a significant impact or shows signs of structural damage or excessive wear.
Faulty or Defective Products
If you believe your helmet has a manufacturing fault or defect, please contact us before returning it.
Depending on the circumstances, the appropriate solution may include a repair, replacement or refund.
Your rights under the Australian Consumer Law apply independently of any written warranty and cannot be excluded by this policy. Consumer guarantee rights may also continue beyond the stated warranty period.
Choosing the Right Size
The Triple 8 Little Tricky has a youth fit range of:
Measure around the widest part of your child’s head before ordering. The helmet should sit level and feel snug without creating uncomfortable pressure points.
If your child’s head measures below 50cm, the smaller Triple 8 Lil 8 may provide a more suitable starting fit.
If you’re unsure which size to choose, contact our team before purchasing and we’ll be happy to help.
We’re Here to Help
Our goal is simple: to help keep your child protected, comfortable and confident while they ride.
For help with helmet sizing, fitting, warranties, returns or exchanges, contact our Sydney-based team.
Email: support@staging.xchangesports.com.au
Phone: +61 408 604 375
Chloe D. –
Perfect Fit and Super Cool!
We bought the Little Tricky helmet for our 7-year-old and it’s been an absolute winner. The fit is perfect, it doesn’t wobble around, and most importantly, he thinks it looks super cool so there are no more arguments about wearing it! A fantastic, safe helmet.
Jessica L. –
Excellent Quality and Great Adjustability
As a parent, safety is my number one concern. I did a lot of research and chose the Triple 8 brand for its reputation. This helmet does not disappoint. It feels incredibly sturdy and well-constructed. The best feature is the adjustability – it comes with two sets of liners to get the fit just right. This means it will last as my daughter grows, making it great value for money. It sits low and snug on her head, covering everything it should. Highly recommend for any parent looking for a top-quality, reliable helmet.
Ben S. –
Great Helmet for a Little Ripper
Bought this for my grandson who is just getting into scootering and riding his bike at the park. It’s a brilliant piece of kit. Feels solid, the straps are easy to adjust, and it looks just like the helmets the bigger kids wear. He was so stoked when he opened it. A five-star product for sure.
Sarah M. –
Peace of Mind in a Stylish Package
This is the second Triple 8 helmet we’ve purchased for our kids, and the quality is consistently excellent. The Little Tricky edition is perfect for my 7-year-old daughter. It provides fantastic coverage for the back of the head, which is crucial for those inevitable backward tumbles. The ventilation is also surprisingly good, so she doesn’t get a sweaty head on warmer days. It strikes the perfect balance between certified safety that gives me peace of mind, and a cool style that she loves to show off to her friends. A truly premium product that’s worth every cent.